All prices in Canadian dollars
Last updated November 7, 2017
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it us for a store credit, or an exchange only. Please see below for more information on our return policy.
All returns must be postmarked within 30 days of the purchase date. All returned items must be in be in new and unused condition, with all original tags and labels attached.
To return an item, please email customer service at firstname.lastname@example.org to obtain a Return Merchandise Authorization (RMA) ID. After receiving a RMA ID, place the item securely in its original packaging and include your proof of purchase and mail your return the following address:
Attn: Greg Garner
813 Rathbourne Ave
Woodstock, On N4S 4L8
[Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. Return shipping charges will be paid or reimbursed by us.
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least 15 days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange. 705-365-0492
If you have any questions concerning our return policy, please contact us at: