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Green roof products

$45.00 per box of 5

All prices in Canadian dollars

 

RETURN POLICY

Last updated November 7, 2017

 

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it us for a store credit, or an exchange only. Please see below for more information on our return policy.

 

RETURNS

All returns must be postmarked within 30 days of the purchase date. All returned items must be in be in new and unused condition, with all original tags and labels attached.

 

RETURN PROCESS

To return an item, please email customer service at sales@elteasygreen.com to obtain a Return Merchandise Authorization (RMA) ID. After receiving a RMA ID, place the item securely in its original packaging and include your proof of purchase and mail your return the following address:

ELT EasyGreen

Attn: Greg Garner

[RMA #]

813 Rathbourne Ave

Woodstock, On N4S 4L8

 

[Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. Return shipping charges will be paid or reimbursed by us.

 

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least 15 days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

 

EXCEPTIONS

Bio-degradable materials

 

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange. 705-365-0492

 

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

705-365-0492

Info@elteasygreen.com